The easiest way is to shortly turn of all Internet Security Software in order to check which software is blocking the ActiveX plugin from installation/execution. Note 2: If you use a Virus scanner such as, or AVG you have to create an exception for the IP address of the camera. Just make a right click on the Internet Explorer Symbol in your Start menu and choose 'Run as.' Note 1: You might have to start the Internet Explorer as Administrator. The user interface will automatically reload and start the video stream. Please click on ActiveX Plugin to download the installer from your camera. On first access you will find a message in WebUI´s video area that an ActiveX Plugin needs to be installed to display the cameras live stream. The web interface will automatically be opened in the webbrowser´s default language. Windows Vista/7/8 Step 1: Open the cameras web interface through the IP camera tool or by typing the cameras IP address in your Internet Explorers address bar. Just make a right click on the Internet Explorer Symbol in your Start menu and choose 'Run as.' Note 2: If you use a Virus scanner such as, or AVG you have to create an exception for the IP address of the camera. Reload the cameras web user interface to activate the ActiveX plugin. HD Cameras Windows XP Step 1: Open the cameras web interface through the IP camera tool or by typing the cameras IP address in your Internet Explorers address bar. The newest versions can always be downloaded from. Please visit our download section from time to time to see if there are new or versions for your camera model. In order to assure that the ActiveX Plugin runs without any problems we recommend you to keep the cameras operating system up to date. Windows PC software Windows PC software Instruction Download. Quick Installation Guide User Manual APPs Search Tools PC Client Software Firmware. For the first setup you need to connect your camera to the router. Help configuring Wanscam Wireless IP Camera.

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